Skip to main content

Search for answers or browse our knowledge base.

< All Topics
Print

A4 Colour MFP series.

Models covered:

  • ECOSYS M5526cdn
  • ECOSYS M5526cdw

If the problem persists, please provide us with a detailed description of the error. In order to resolve your issue as quickly as possible, please also provide us with the following information:

Status page :

– System menu/counter
– List print – Print
report –
Status page –
Press and confirm with YES

Service status page :

– System menu/counter
– List print – Print
report –
Service status –
Press and confirm with YES

Test page :

– System menu/Counter
– Settings / Maintenance –
Service settings [User: 2600/ Password: 2600] –
Test page –
Press OK and confirm with YES

General information and notes:

Checking the device serial number:

The serial number of the device can be found in the following location, as shown in the figure.

Original Toner

To ensure long-lasting quality, we recommend using only original Kyocera toner containers, as these have to pass numerous quality tests.

If non-original toner is used, this can lead to malfunctions.
We accept no liability for damage caused by using consumables from other suppliers.
Our replacement toner containers are provided with a special sticker as shown below and are therefore recognizable as original consumables.

Request KYOCERA support

To request Kyocera support, please click on the button below to access our service centre.

Categories
Table of Contents